Tuesday, June 30, 2015

Beyond the World SIM

Enterprises seeking to deploy cellular IoT or M2M solutions want a single service that functions worldwide. This is true whether they want to buy service for a large number of subscriptions that will each be homed in a number of countries, or whether they have subscriptions that need to travel frequently across national boundaries.

Presently, this is very difficult to achieve. Spectrum is viewed as national property, and it is regulated and licensed for use at a national level. Consequently, service providers (carriers) are licensed and operate only within national boundaries. Even for those cases when one carrier can actually buy another carrier in a different country, the owning carrier is required by law or regulation to keep the operations separate and operating at arm’s length. So international consolidation among cellular service providers has not been possible like it has been with almost every other multinational product or service. Cellular service can only be purchased country by country.

Each of these national cellular carrier wants to make sure that they get the revenue when they are providing service to the subscription, and they get to count the subscription in their publicly reported subscriber numbers. The historic way that national carriers enforce that they are getting their “fair” share is to require a separate, direct contract for service with them. And international roaming rates are set at onerous levels to discourage bypassing this arrangement. Shutting off permanently roaming subscriptions has been another mechanism to force local contracting in the M2M business.

So, traditionally, an enterprise needs to enter into a commercial relationship with each national carrier in whose country it wants cost effective cellular service for M2M applications. That also means that the enterprise has to use each carrier’s unique device management portal to manage the subscriptions that operate in that country. Enterprises that want to acquire worldwide cellular service under one contractual relationship, managed with one portal, with one low price, are stymied.

Enter the World SIM. The World SIM is an attempt to provide enterprises with a single subscription that can operate anywhere in the world and that can be managed through one portal.

In practice, service under a World SIM is provided one of two ways. Under the first approach, the home or primary carrier enters into roaming relationships with a broad number of other national cellular carriers (although usually only one per country) so that the World SIM can operate in each country, even roaming permanently, while still being managed through the primary carrier’s portal. The drawback of this World SIM approach is that the unit is still roaming when outside of the primary carrier’s country, at the higher prices that roaming entails. A characteristic of this approach is that the price for service is tiered into “zones” (i.e., groups of countries), with the prices in secondary and tertiary countries usually being relatively steep.

The other approach to providing a World SIM is to use technology to turn the SIM into a local subscription in whatever country in which it operates. One method is to get a subscription identifier (i.e., IMSI) from each target country, and to embed that identifier into a more intelligent, capable SIM. The SIM will recognize the country code of the network in which it is attempting to operate, and will register with the local IMSI that will provide service at the lowest price. Another method is to program the appropriate local IMSI into the SIM over-the-air so that the device is receiving service at local carrier rates. The drawback of these approaches is that the enterprise still needs to enter into a separate contract with each individual national carrier, and to negotiate appropriate pricing (so, for instance, that a single device is not bearing a monthly recurring charge for each IMSI that could possibly be programmed into it, whether it operates in that country or not). As with the first World SIM approach, the enterprise can manage all of its M2M subscriptions worldwide through a single device management portal, but the effort to set up these programs in more than a handful of countries is onerous.

None of these approaches to providing a World SIM truly accomplish the overall goal, which is to allow a subscription to have access to cellular service anywhere in the world under one commercial agreement, with one low price (MRC and usage charges).

Providing worldwide M2M service is a commercial problem, not a technical problem. What some visionary carrier really needs to do, is develop a “product” that solves the overriding commercial problem with a purely commercial solution. That solution should enable an enterprise to enter into a single world-wide agreement with a “consortium” of cellular service providers. The enterprise's subscriptions should roam and receive service from any consortium carrier’s serving network just like today. No changes to the SIMs. No changes to any carrier’s OSS. No changes to the carrier interconnects. But in the background each carrier’s BSS should treat these subscriptions differently. The consortium lead carrier, or a third party, would sets up a clearinghouse operation for collecting billing and “roaming” records from all consortium carriers for these worldwide enterprise subscriptions. The clearinghouse would provide one invoice to the enterprise for all subscriptions (either directly or through a “primary” consortium carrier), charged at the one “local rate” price regardless of where the subscription actually received service. The clearinghouse would also then provide the proportionate share of the enterprise payments to each carrier that provided service to the enterprise worldwide subscription, along with the “right” to claim that subscription in its base numbers for the billing period.

A consortium with clearinghouse is one way of accomplishing this. Having one lead carrier act as a master distributor for all other participating carriers would be another, and there are probably other possible structures. But the overall objective is to provide a single, simple, transparent, worldwide cellular M2M service to enterprises, with the carriers working out the commercial reconciliation among themselves in the background.

A World SIM with high costs in some countries is not the answer enterprises need. Nor is making the enterprise strike contracts with each separate national carrier. Just solve the commercial problem directly. The cellular carriers already have standards and interconnected systems that can provide cellular service worldwide to any subscription. The only issue that hasn’t been solved to make it simple for the enterprise is how to divide up the carrier revenues.